ccThrive, Inc. (“ccThrive”) respects the privacy interests and preferences of our website visitors and donors. We are committed to full transparency in outlining what information we collect about donors and visitors, how it is used and how you can opt-out of those programs.
Personal contact information we collect and what we do with it
When you are making a donation, expressing an interest in referring a child, volunteering, contributing a comment or story, or subscribing to our updates, ccThrive asks you for personal contact information such as your name, mailing address, phone number and e-mail address. We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain additional information about a donation you made, or a child you have referred; or to send provide you with additional information about ccThrive.
If you make a donation, we may contact you on occasion to offer you an opportunity to make another gift, or to inform you of opportunities with third-party sponsors that will directly benefit ccThrive. You may also receive a personal call from a ccThrive volunteer or staff member thanking you for your donation. However, it is our standing policy we do not use professional telemarketers or other outside vendors to solicit funds or otherwise communicate with our donors. You will always have the opportunity to opt-out of future communications from us.
From time to time, ccThrive may rent or exchange its list of direct mail supporters with other trusted organizations to benefit our programs and activities. This can be an efficient way to reach new potential supporters and families and value the information they send you is intended to be of value. Your information is only made available to these well qualified organizations through third-party mailing agents for a limited use. Such organizations will have limited, short term access to your name and address unless you choose to respond to their initial mailing. You have the opportunity to have your name removed from a list rental or exchange by writing to us at firstname.lastname@example.org.
Personal billing information we collect and what we do with it
When a donation is made we request billing information, such as your billing address and credit card number. We use secure servers to collect and process your billing information. These secure servers are hosted by our agent, DonationPay and processed by iATS Payment, which are bound by our site policies. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.
Your donations are channel through the ccThrive Fund at the Tides Foundation. The Tides Foundation, exempt from federal income tax under Section 501(c)3 of the Internal Revenue Code, issues grant from the ccThrive Fund exclusively to ccThrive and provides fiscal oversight of ccThrive’s operations. As such, the Tides Foundation has access to your information but is bound by our site policies will not use your information for any purpose outside of its duties to ccThrive.
Financial transactions and our secure servers
All financial transactions on our website, specifically donations and purchases, are managed through our agent, DonationPay, which is DigiCert certified. All transactions use an encrypted channel, take place on secure servers and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing. Once your transaction has been completed, your credit card number is not retained.
Other contact information we collect and what we do with it
In some instances, we ask for contact information for people other than yourself including, for example, e-mail addresses of friends to whom you send one of our Web pages, or the mailing address of someone you wish to notify of a donation you have made. The information we collect is used to send the donation notification or information you requested and/or to inform the recipient of the opportunity to subscribe to receive ccThrive updates, survivor stories and opportunities to get involved. Such contact information is not shared with any other organizations nor is it added to any mailing list without the recipient’s explicit consent.
How to view or change your information
If you do not wish to participate in our list rental or exchange activities, or if you wish to modify the frequency of future communications from ccThrive, please e-mail us at email@example.com.
Also, with the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us.
In addition, if you have subscribed to ccThrive updates, you can unsubscribe by clicking on the unsubscribe link featured at the end of our communications.
ccThrive does not collect any personally identifying information from you when you visit our website unless you choose to provide such information to us.
You can browse the ccThrive website without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: (1) standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system and information like the site that referred you to us, the files you downloaded, the pages you visited and the dates/times of those visits; and (2) if you have come into the website from one of one of our newsletters or from a site that has requested a link, we will ask your browser to accept a “cookie” (defined below) that carries a general marketing source code with you as you browse through the website, in order to help us match referring sites to donations made. This cookie does not capture or hold any personally identifying information about you, and is deleted when you end your session by leaving our website or closing your browser.
Links to other sites
With respect to children, ccThrive only collects personally identifiable contact information from children who are referring themselves as potential as children who might benefit from ccThrive’s programs. We do not share it in any other way or with any other parties. We do not give the ability to publicly post or otherwise distribute personally identifiable contact information in any way.
Changes to this policy
User Agreement And Terms
By viewing and/or using this website, you are agreeing to all of the terms and conditions explained below.
1. General. This World Wide Web site with its home page in the domains “ccthrive.org” (the “website”) is a complimentary information service offered by the ccThrive, Inc. (“ccThrive”) at no charge to you as a user of the World Wide Web, with the express condition that you agree to be bound by the terms and conditions set forth in this User Agreement. ccThrive reserves the right to change these Terms and Conditions any time, and you must consult the most recent version of this User Agreement and Terms and Conditions (not an older cached version) each time you view the website. Do not use the website if you do not agree to all of the following terms and conditions.
2. Intellectual Property/Hyperlinks. You agree to be bound by the terms and conditions set forth under the Copyright and Hyperlinks sections of this User Agreement and Terms and Conditions.
3. Representations and Warranties. You acknowledge that the information on the website is provided “as is” for general information only. ccThrive makes no representations or warranties of any kind regarding this website, including but not limited to any warranties of accuracy, completeness, currency, reliability, merchantability or fitness for a particular purpose, or any warranty that these pages, or the server that makes them available, are free of viruses or other harmful elements, and all such warranties are expressly disclaimed.
4. Indemnification. You agree that you will hold harmless ccThrive and its officers, directors and employees from all claims arising out of or related to your access or use of, or your inability to access or use, this website or the information contained in this website or other websites to which it is linked, including but not limited to claims that you have found something you have heard, viewed or downloaded from this website or another website to which it is linked to be obscene, offensive, defamatory, or infringing upon your intellectual property rights or the intellectual property rights of a third party. In no event will ccThrive or the contributors of information to this website be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if advised of the possibility of such damages.
5. Opinions/Recommendations. You acknowledge that opinions and recommendations contained in this website are not necessarily those of ccThrive or endorsed by ccThrive.
6. Linked Sites/Third-Party Content. These Terms and Conditions apply only to this website. ccThrive may provide links on the website to other websites which are not under the control of ccThrive. These links are provided for convenience of reference only and are not intended as an endorsement by ccThrive of the organization or individual operating the website or a warranty of any type regarding the website or the information on the website. Under no circumstances will ccThrive be held liable, directly or indirectly, or any loss or damage that is caused or alleged to have been caused to you in connection with your use of, reliance on, or any content, goods or services available on any other website to which this website links. You should direct any concerns to that website’s administrator.
7. Governing Law and Jurisdiction. This website (excluding linked sites) is controlled and operated by ccThrive, which is headquartered in the State of Vermont, United States of America. It can be accessed from all 50 states, as well as United States territories and other countries around the world. By accessing this website you agree that any action at law or equity arising or in any way relating to this website, shall be filed only under the statutes and laws of the State of Vermont, without regard to conflicts of law principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the Superior Court of the State of Vermont in and for the County of Chittenden, and the United States District Court for Vermont with respect to such matters. ccThrive makes no representation that materials on the website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so of their own initiative and are responsible for compliance with local laws.